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1. When (approximately) did you purchase the product?
2. Name of the purchaser
3. What is the problem with the product?
Please contact us ANYTIME after purchase (even if warranty is expired), as we likely will still honor the warranty!
**For EYEWEAR the warranty is for breakage only (not for scratched lenses) **
Please note, only iLumen8 products sold through us directly (on amazon through iLumen8 , a division of Third Coast Products LLC) and through shopilumen8.com are eligible for warranty service, as we are the only authorized distributors of our product, and we can only guarantee authenticity of the product if purchased from these sites..
We will get back to you quickly to take care of it any warranty claim you have. We promise you, you will be happy with our service. We pride ourselves in our customer service, and we plan to keep you as a customer for life!
Also, please note you can register your product to DOUBLE YOUR WARRANTY PERIOD. Just email us after your purchase, and advise us of the product purchased, where you purchased it , order nbr of purchase, name of purchaser, and we will double your warranty period. NICE!! We will also then keep you informed of any 'flash sales' and 'deep discounts' on our products too (you will likely get about 1 email a month from us).